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Customer assessment

Credit check new customer

New customers are a growth opportunity — but they are also an unknown. A quick credit check before offering invoice or credit terms gives you a better basis for decisions and reduces uncertainty.

Why new customers carry credit risk
Signals that should give extra caution
When it may be worth requiring advance payment

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Payment remarks

Are there any registered active remarks?

Credit score

Overall risk assessment based on available data.

Solvency

Equity and long-term financial stability.

Liquidity

Ability to meet short-term obligations.

Company age and status

Newly established companies have limited history.

Warning signals

Signals that should give extra caution

A credit check reduces uncertainty and provides a better basis for decisions — but does not eliminate risk.

Payment remarks

Active payment remarks are a clear signal that the company has outstanding unsettled claims. Consider carefully before offering credit terms.

Low credit score

A low credit score based on available data indicates elevated risk. It does not necessarily mean that cooperation is out of the question, but provides grounds for adjusting the terms.

Weak solvency or liquidity

Companies with high debt ratios, low equity or weak cash flow face greater risk of encountering payment difficulties.

Newly established company

New companies have limited history. Without financial data and payment history it is harder to assess the risk — be extra cautious with large amounts.

Payment terms

When should you consider advance payment?

A credit check gives you the basis for adjusting payment terms. If the check reveals a weak financial position, payment remarks or a low credit score, a shorter payment deadline, partial payment or advance payment can reduce the risk.

Read about credit checking a customer before invoice →

Questions and answers

Frequently asked questions

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It is wise to do a credit check before offering invoice, credit terms or instalment arrangements to a new customer you do not know. Especially important for larger orders or longer agreements.

No. A credit check reduces uncertainty and provides a better basis for decisions, but does not eliminate risk. Financial situations can change quickly.

A quick check via Kredittdata's tool gives you immediate insight into credit score and payment remarks. A full credit report provides a more detailed analysis with financial figures, solvency and liquidity — and can be used as formal documentation.

Yes. Credit assessment is just as relevant for existing customers as for new ones, especially if you want to increase credit terms, volume or are about to enter into a new agreement.

Consider requiring a shorter payment deadline, partial payment or advance payment. You can also choose to limit credit to a lower amount. A credit check gives you the basis for making that decision.

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